The EVIL phone company
This is where things get strange. I checked my phone bill this month and it was over 3 times the usual amount.
Huh? So, I checked my payment history. Here it is below:
As you can see, there was an automatic online payment on December 6th. Then there was a second online payment (the manual payment) on the 20th that was refused (probably because my bank noticed the duplicate charge and cancelled it).
So, what did the phone company do? They charged me a $25 penalty for having the payment refused, then had the $22.28 refused amount (excess payment) and the $25 penalty added to my January bill. Gee...you get penalized for paying too much!
To add injury to insult...it took 15 minutes with customer support to get this straightened out.
Ya gotta love the phone company!